Reception & Shelter Aid - Cathedral Center Emergency Shelter

The Cathedral Center's Emergency Shelter serves women and families experiencing homelessness. At any given point, an average of 50 adults and children reside at the shelter, and can stay for up to 90 days. Adult guests work with case managers to set and achieve goals, find long-term housing, and access other resources they may need (i.e., workforce development, medical, mental health). 

Reception & Shelter Aid volunteers are needed Monday - Friday between 8am - 2pm (except Federal holidays) to assist our Shelter Receptionist with front desk coverage and special projects. Tasks may include answering the phone and front door buzzer, giving out supplies to Shelter guests, sorting and organizing donations and other inventory, assisting Shelter guests with laundry, and more. The Reception & Shelter Aid Volunteer is also another friendly face who helps Shelter guests feel safe and welcome! As a trauma-informed agency, we require this to be a recurring commitment, ideally weekly, so that we can provide consistency for our Shelter guests. Each shift would be a minimum of 2 hours.

A caregiver background check is required for this role, per Milwaukee County regulations. Orientation is mandatory for new volunteers - orientation includes an agency overview and a review of basic trauma-informed care principles. 

If you are interested in learning more or signing up, please contact Jeannie Stranzl, Volunteer and In-Kind Gift Coordinator at volunteer@cathedral-center.org . Thank you!